This weekend we will close for general enquiries and non emergency repairs at 5pm on Friday 3 May until 9am on Tuesday 7 May. You can still report emergency / urgent repairs during this time on 01226 787878. (Please note that it may take us longer to answer calls as we have fewer staff on duty). If you have a non-urgent repair then please report this using our app for free on the link here. We have a range of online forms making it easier and quicker for you to contact us on our website here.
Members of the Tenant Voice Panel, other involved tenants, and our customer engagement team are coming to a community near you and they want to hear from as many tenants as possible.
Every voice matters and we want to hear from as many of you as possible. We’re travelling around the borough to different communities and would love to chat with you.
We’d like to talk to you about what’s important to you as a tenant, and where we should be focusing our efforts in the coming months. So whatever’s on your mind – share it with us. We’d like to hear what’s happening in your neighbourhood, what you like and dislike, and what could be done better.
As well as the community engagement team (Claire, Leon, Gill and Rhea) you’ll have the chance to meet some of your local neighbourhood officers, and members of the Tenant Voice who are working with us to improve our services.
We'll be coming to an area near you soon so please watch this space for new dates and venues.
If you’re not able to make any of the events in person, please share your thoughts with us by completing this quick survey:
Click here to complete the online survey.
Or if you’d like us to come to you, or have any particular parts of your estate that you think we should be looking at just email communityengagement@berneslaihomes.co.uk giving us your name and address, or the location you’d like us to visit.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803