This weekend we will close for general enquiries and non emergency repairs at 5pm on Friday 3 May until 9am on Tuesday 7 May. You can still report emergency / urgent repairs during this time on 01226 787878. (Please note that it may take us longer to answer calls as we have fewer staff on duty). If you have a non-urgent repair then please report this using our app for free on the link here. We have a range of online forms making it easier and quicker for you to contact us on our website here.
Our Customer Panel is a great way to find out what you think about the services we provide. There’s no commitment to attend every meeting - each panel has a different theme, so you’re welcome to attend them all or to dip in and out when a subject you’re interested in comes up.
As a panel member you’ll be invited to give feedback on the evening about a variety of topics. For example, we may ask you to tell us what you think about our customer service, your views about efficiencies, or a particular marketing campaign we’re planning.
The results from each panel are used to help make decisions in our organisation, and we’ll always let you know what’s changed as a result of your feedback.
Customer Panels will be held on the following dates (theme to be announced):
You can take a look at what other panels have discussed and find out more about how the panel has helped to shape Berneslai Homes below.
If you’d like to join the Customer Panel, please email us at communityengagement@berneslaihomes.co.uk or by completing the eform below. Don’t forget to tell us your name, address, phone number.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803