News

Know your numbers

Published: 12 Nov 2024

We’re using some new technology to contact customers and we wanted to let you know so you can feel safe taking these calls.

Tenant satisfaction survey - out now!

Published: 01 Nov 2024

During November and December, we’re inviting 1,750 tenants to take part in our tenant satisfaction survey.

Barnsley achieves highest grading for Housing Regulator’s Consumer Standards

Published: 30 Oct 2024

We’re pleased to share that Barnsley has become the first local authority to receive the highest C1 grading after being inspected by the Regulator of Social Housing (RSH).

Tenants and leaseholders wanted to join our Scrutiny Panel

Published: 15 Oct 2024

We currently have an exciting opportunity for tenants or leaseholders to join our Scrutiny Panel.

Keeping you in the loop about lettings  

Published: 14 Oct 2024

Come along to our Customer Panel to share your thoughts on the new Lettings Policy.

Thanks for saying thanks

Published: 07 Oct 2024

This week we’re supporting National Customer Service Week to recognise the importance of excellent customer service.

Annual Report 'Tenants at the heart of everything' out now

Published: 10 Sep 2024

Read our Annual Report 'Tenants at the heart of everything' and see how we’ve delivered services to tenants over the last year and what's planned for the next 12 months.

Our response to the Grenfell Tower Inquiry Phase 2 report

Published: 05 Sep 2024

Keeping tenants safe is our number one priority and we’ve been keeping a close eye on the Grenfell Tower Inquiry.

A successful spring clean on Summer Lane

Published: 15 Aug 2024

The Summer Lane estate in Barnsley town centre has been the latest location to benefit from a visit by the ‘Can Do Crew’, our employer supported volunteering scheme.

Cabinet to discuss Berneslai Homes’ Annual Performance Review for 2023-24

Published: 06 Aug 2024

Next week, Cabinet members will discuss the Annual Performance Review of Berneslai Homes for 2023-2024.

Celebrating Yorkshire Day by thanking the people that help make Barnsley a lovely place to live

Published: 05 Aug 2024

Berneslai Homes marked Yorkshire Day on Thursday 1 August by celebrating the tenants, leaseholders, and residents who make a positive impact in their communities.

Helping grow a great community space at Autism Allotments

Published: 26 Jul 2024

Berneslai Homes and partners have been lending a helping hand to the Autism Allotments project in Thurnscoe, donating volunteer hours, resources, and materials worth over £4,000.