Customer Panel
Our Customer Panel is a great way to find out what you think about the services we provide. There’s no commitment to attend every meeting - each panel has a different theme, so you’re welcome to attend them all or to dip in and out when a subject you’re interested in comes up.
As a panel member you’ll be invited to give feedback on the evening about a variety of topics. For example, we may ask you to tell us what you think about our customer service, your views about efficiencies, or a particular marketing campaign we’re planning.
The results from each panel are used to help make decisions in our organisation, and we’ll always let you know what’s changed as a result of your feedback.
Customer Panels will be held on the following dates from 6-7.30pm at Gateway Plaza (themes to be announced):
- Wednesday 6 November 2024 - We'll be reflecting on six months of the Lettings Policy and invite you to come along and give your views around communication. Find out more here.Â
- Thursday 20 February 2025
- Thursday 5 June 2025
You can take a look at what other panels have discussed and find out more about how the panel has helped to shape Berneslai Homes below.
Join our Customer Panel
If you’d like to join the Customer Panel, please email us at communityengagement@berneslaihomes.co.uk or by completing the eform below. Don’t forget to tell us your name, address, phone number.